What Data We Collect and Why We Need It
When you create an account with aldin99, we collect your name, email address, date of birth, contact number, and the payment details you use — including your linked Touch 'n Go eWallet, Boost, or GrabPay account identifiers. This data is needed to verify your identity, process
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deposits and withdrawals via DuitNow or FPX, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction — nothing more. We may also collect
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device and session data, such as your IP address and browser type, to detect unusual login activity and protect your account. If you contact our support team through live chat or email, records of those conversations may be retained to help resolve follow-up queries. We hold
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your data only for as long as your account remains active, or as required under applicable Malaysian law. You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or request deletion of your account data where no legal
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retention obligation applies. These rights apply subject to local law in Malaysia. To exercise any of these rights, reach our team through the contact paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.